Wednesday, 10 April 2019

Why video calling is essential for your multichannel customer service strategy

Is your business equipped to offer customers personalized experiences across multiple channels? In the era of instant communications and instant gratification, relationships between businesses and customers are changing. Driven by customers’ need for personalized and seamless interactions, brands are constantly …..

The post Why video calling is essential for your multichannel customer service strategy appeared first on Smart Insights.



from Blog – Smart Insights https://www.smartinsights.com/customer-relationship-management/customer-service-and-support/video-calling-multichannel-customer-service-strategy/

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