Tuesday, 13 November 2018

Add customer experience metrics to your marketing scorecard

Digital marketers need experience-based metrics If you’ve been a digital marketer for more than a quarter, you know your key performance metrics by heart - things like Cost Per Acquisition (CPA), Marketing Qualified Leads (MQLs), Return on Ad Spend (ROAS) …..

The post Add customer experience metrics to your marketing scorecard appeared first on Smart Insights.



from Blog – Smart Insights https://www.smartinsights.com/customer-engagement/customer-engagement-analytics/add-customer-experience-metrics-marketing-scorecard/

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