Vendors fail to shoot fish in barrel by not replying to customer questions

Chart of the Day: Work-related customers are rarely having their questions answered 84% of B2B customers don’t expect to hear back from companies when they have a purchase-related question. Not a third. Not half. 84%. This research has been revealed …..

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from Blog – Smart Insights https://www.smartinsights.com/customer-engagement/vendors-fail-to-shoot-fish-in-barrel-by-not-replying-to-customer-questions/

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