Why social media is a must-use tool in conjunction with your call centre’s customer service efforts In the past, social media was a separate customer service tool and even an entirely separate department to the call centre. They were seen …..
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from Blog – Smart Insights https://www.smartinsights.com/social-media-marketing/social-media-strategy/using-social-media-within-your-call-centre-is-a-must/
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